The impact of industry 4.0 technologies and information integration on logistics performance: Exploring the moderating role of digital transformation

Abstract

The impact of Industry 4.0 technologies and information integration between upstream and downstream logistics partners on logistics performance is examined in this paper, along with how the digital transformation functions as a moderating variable. The study emphasizes the need for more research on the role of digital transformation initiatives in enhancing the performance of the advanced Industry 4.0 applications in the contemporary logistics systems by addressing a major gap in the literature. A structured survey was used to gather information from 181 logistics and supply chain managers working for Jordanian manufacturing companies. The collected data was analyzed using the Smart-PLS, and the direct and moderating relationships in the suggested research model can be assessed. It is also seen in the results that Industry 4.0 technologies issue quite a significant positive influence on the logistics performance, and information integration also demonstrates that a powerful and substantial impact is present. The impact of the two constructs is even greater, however, when supported by greater efforts of the digital transformation that increases the value of the two constructs in regard to its practical use in the logistics operations.