A New Development of FDOSM Based on a 2-Tuple Fuzzy Environment: Evaluation and Benchmark of Network Protocols as a Case Study

Abstract

Multicriteria decision-making (MCDM) is one of the most common methods used to select the best alternative from a set of available alternatives. Many methods in MCDM are presented in the academic literature, with the latest being the Fuzzy Decision by Opinion Score Method (FDOSM). The FDOSM can solve many challenges that are present in other MCDM methods. However, several problems still exist in the FDOSM and its extensions, such as uncertainty. One of the most significant problems in the use of the FDOSM is the loss of information during the conversion of a decision matrix into an opinion decision matrix. In this paper, the authors expanded the FDOSM into the 2-tuple-FDOSM to solve this problem. The methodology behind the development of the 2-tuple-FDOSM was presented. Within the methodology, definitions of the 2-tuple linguistic fuzzy method, which was used to solve the loss-of-information problem that is present in the FDSOM method, are presented. A network case study was used in the application of the 2-tuple-FDOSM. The final results show that the 2-tuple-FDOSM can be used to address the problem of loss of information. Finally, a comparison between the basic FDOSM, TOPSIS, and 2-tuple-FDOSM was presented.