Performance-based assessment of students’ communication skills

Abstract

Higher education is a fundamental social institution that supports the latest theoretical developments and builds advanced skills. All institutions of higher education require that undergraduate and postgraduate students acquire performance skills as communication. Despite the fact that nearly every higher education program and discipline includes such skills among their learning outcomes, there are few instruments available with which to assess such complex competences. This article presents the findings of a study in which an instrument to measure communication skills was operationalized according to Habermas’ theory of communication, which distinguishes between strategic and understanding-oriented communication. The instrument introduced and used was based on role-plays that included standardised instructions and standardised observation forms. In addition to the empirical investigation into the theoretical dimensions of strategic and understanding-orientated communication, this study also examined two correlations: the correlation between performance-based testing and self-assessments and the correlation between performance-based testing and non-verbal communication. Two dimensions can be found in confirmatory factors analysis. Furthermore, the study found a medium correlation with non-verbal skills, but low correlation with self-assessments. Following a presentation of the study, the article concludes with a discussion of the benefits as well as limitations of such an instrument.