Application scenarios of knowledge graph in IT operation

Abstract

Since Google optimized its search service by using knowledge graph, the application of knowledge graph has developed rapidly, especially in the aspect of information system operation and maintenance. CMDB (configuration management) built based on knowledge graph plays an excellent role in fault location of information system.However, the operation and maintenance data generated during the operation of the information system are diverse, not limited to configuration, correlation, and alarm information, and include all data generated during the operation and maintenance of the system. The knowledge map technology is used to effectively correlate various types of operation and maintenance data, which is more conducive to identifying core application scenarios of the information system, thereby further improving the global control ability in the operation and maintenance process. Therefore, this paper explores the rich application scenarios and prospects of knowledge graph application in the field of information operation and maintenance.