Workplace relations: Friendship patterns and consequences (according to managers)

Abstract

This article examines orientations toward workplace friendship. Based on a survey of senior managers in cities with populations over 50,000, it addresses the following questions: Do senior managers promote, condone, or discourage workplace friendship? What risks and benefits of workplace friendships do these managers perceive? What policies and strategies that affect workplace friendship are found in organizations? How do these organizational efforts affect perceptions of employee performance? This article finds that, despite the risks, orientations in favor of workplace friendships are widespread, and many jurisdictions engage in efforts to promote them.