DEVELOPING E-HEALTH KIA AS AN INNOVATION ON MATERNAL AND CHILD HEALTH SERVICES BASED ON ANDROID APPLICATION FOR QUALITY IMPROVEMENT OF HEALTH SERVICES IN INDONESIA

Abstract

Purpose: The objective of this research was to develop KIA E-Health, as a novelty, in maternal health services based on the Android application to improve the quality of Indonesian health services. Theoretical Framework: The main activities of the SSM are the main actions to implement the SSM's health efforts, while other main activities are aimed at improving the objectives of the main SSM activities. Method: The method used in this research was the SDLC (Software Development Life Cycle), a cycle used for the creation or development of information systems, with the aim of solving problems effectively, the development of the selected system is the waterfall method. Results and conclusions: They saw that the application of E-Health KIA is the validity of the experts, that is, the value of the participants and nurses. In the app display indicator, you saw a good image of 27 people (90%) in the app operating indicator, and the OS reached 20 people (66%) in the app material presentation indicator, in which 28 people were suitable, or in the app language usage indicators, all respondents indicated that it was easily understood. Research Implications: Healthcare personnel must innovate in the service to improve the quality of excellent service, meet the needs and expectations of patients. Originality/value: It is important to innovate in health services, including maternal health (HCM), to improve the quality of service, with the aim of achieving patient satisfaction. Kia E-Health is one of the technology-based services to improve the quality of services.