Competence-based management of knowledge workers in project-oriented organizations

Abstract

The article proposes the decision support method for selection of project team members basing on their knowledge, experience and collaboration skills. According to project management best practices presented in the article, successful selection of project team members requires formal model of knowledge as well as accurate measures of knowledge worker performance in completing assigned project tasks. The method is driven by the model of competence that meets these requirements by providing quantitative analysis of knowledge and skills as well as employing methods of mathematical programming and elements of fuzzy sets theory. The author of the paper proposes the multiple criteria decision approach for project team building based on the quantitative method for competence analysis of project team members. © 2011 Springer-Verlag.