Gestão estratégica multicultural baseada no Balanced Scorecard em instituições de ensino

Abstract

This paper presents the basis of a multicultural approach for the construction of a strategic planning policy proposal for Basic Education schools based on Balanced Scorecard principles, in a multicultural approach, strengthening an integrated set of procedures and methodological guidance in order to promote cultural diversity appreciation in order to obtain teaching success. To meet this goal, the elements that simplify intercultural planning or make it more difficult were identified, analyzed and elucidated. The advantages found in this work are the focus on institutional improvement, through an increase of multilateral communication. In this manner, this study helps to reach the democratization objectives of teaching planning.