Implementation of Passenger Information and Monitoring Systems in Trans Semarang Bus and Assessment of the Community Perception

Abstract

One of the methods to raise public interest in Trans Semarang buses is by providing real-time departure and arrival information. Therefore, it is necessary to improve public transportation services using the Monitoring System installed in the Semarang City Transportation Office as well as the Passenger Information System at 5 bus stops of Kesatrian, Elizabeth, UNDIP, UNIKA, and UNNES. This system, however, requires the Automatic Vehicle Location, GPS, and transmission bus's geographical location are determined and sent to the server via the satellite while the tracking info is sent using a wireless system via GSM. The system was designed to display bus location and speed information to estimate arrival time to passengers in real-time to ensure an accurate time of travel is shown on their android mobile phones and monitors at bus stops as well as the Transportation Office. The results obtained from the survey conducted showed 99.2% of 130 respondents were pleased with the implementation of the system.