School mediation and conciliation in Caldas, Colombia: a hopeful scenario for peace

Abstract

This paper describes and analyzes how interventions by school conciliation agents and mediators reduces violence and contributes to the transformation of conflict management among children and adolescents. A case study was carried out in four schools in the municipalities of Villamaría, Palestina, Neira, and Chinchiná in department of Caldas, Colombia. This research drew on a conceptual approach to the categories of conflict resolution, peaceful coexistence in schools and a culture of peace. The authors conclude that the pedagogical practices of conciliation and mediation for conflict resolution in classroom settings provide educational actors with tools that counterbalance traditional punishment models while fostering respect and tolerance among students.