Systematic Literature Review on Impact Integration Servitisation in Halal Supply Chain

Abstract

This comprehensive literature analysis examines the incorporation of servitisation in the halal supply chain, evaluating its impact on operational efficiency, value generation, and adherence to halal requirements. Servitisation, via value-added services like improved traceability and transparency, can bolster consumer trust and guarantee compliance with halal certification standards. Nonetheless, obstacles such as regulatory intricacies, technological impediments, and cultural factors must be resolved for effective adoption. This study employs the Preferred Reporting Items for Systematic Reviews and Meta Analyses (PRISMA) framework to assess 50 peer-reviewed articles obtained from Scopus and Web of Science from year 2014–2024. Four main themes emerge through thematic analysis, (1) halal Compliance and Certification, stressing the necessity for rigorous verification procedures (2) Value Co-Creation, illustrating how servitisation promotes collaboration among stakeholders (3) Technology and Innovation, specifically the impact of blockchain and Internet of Things (IoT)on improving traceability and (4) Sustainability and Ethical Considerations, emphasising the congruence of servitisation with Halal principles of ethical consumption with 12 sub-themes. The results indicate that servitisation improves supply chain efficiency, facilitates regulatory compliance, and fosters innovation within the halal market. Nonetheless, deficiencies in empirical research remain, especially concerning the scalability of digital solutions and the formulation of sustainable servitisation models. The report advocates for additional research on technology-based certification methods, stakeholder engagement tactics, and cross-cultural servitisation frameworks to enhance halal supply chains. This analysis offers practical recommendations for policymakers, industry professionals, and researchers, promoting servitisation as a strategic instrument to enhance halal supply chain resilience, customer trust, and market competitiveness. Future research should investigate the practical applications of digital technology and evaluate their long-term sustainability effects across various halal marketplaces.