Navigating the emotional landscape of mediation: An exploration of the role of emotions in conflict resolution and the strategies for effective management

Abstract

This paper explores the role of emotions in conflict resolution, explicitly focusing on mediation. Emotions are an inherent aspect of conflict and can significantly impact the negotiation process. Understanding the emotional landscape of mediation is crucial for effective conflict management. This paper discusses the various emotions that arise during mediation, the strategies for effective emotional control, and the role of the mediator in navigating the emotional terrain of the negotiation process.