Use of management information in hospital decision-making

Abstract

The research presents the scope and use of management information in health care institutions. The area has diverse international literature, so the article limit to logic of hospital operation, result of role conflict, economic and clinical factors in decision-making. In the research qualitative methodology was used for data collection: managerial interviews and in case of decision support, homogeneous focus group interviews. The top managers typically put emphasis on financial information, and examine mostly the historical data, with negligible future scopes. The head of department (physician) decide on the basis of professional and use non-financial indicators. The use of management information in decision-making has more diagnostic style, only a few managers apply interactive controlling systems, basically in the absence of strategic thinking. The author proposes to strengthen the use of controlling systems, which most important elements are the development of institutional internal communication and economic and managerial skills. [ABSTRACT FROM AUTHOR] Copyright of Vezetéstudomány / Budapest Management Review is the property of Corvinus University of Budapest and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)