Knowledge Sharing in Online Community: A Review

Abstract

Rapid advancement of technology is unstoppable, spiralling at an exponential rate with new breakthrough almost everyday. In one area, social media has positively evolved into a platform for information and knowledge sharing among people whom eagerly willing and at times competing in sharing knowledge and experiences within these knowledge seeking audiences. Attractive attributes such as photo, audio and video have developed a new culture of sharing knowledge and experience into something very pleasant and satisfying. Therefore, the purpose of this paper is to review previous research papers related to knowledge sharing in virtual communities. Seven research papers were selected to be reviewed based on its elements, methods and findings used by these researchers. There were several outcome differences that can be deduced from these papers. Most of the papers focus on attitudes, knowledge sharing, technologies intention to use, community participation, satisfaction level, identification, trust, culture sharing and knowledge content. No doubt that sharing information is important in disseminating information to people, but the easiness of sharing and obtaining information and experience from one's own fingertip has upwardly propelled our living standards.