Employee Retention Strategies and Organizational Performance in Nigerian Federal Inland Revenue Service Abuja

Abstract

This study examines the nexus between employee retention and organization performance of Federal Inland Revenue Service, FCT, Abuja, Nigeria. This is with the view of examine the impact of training program, reward system and work environment on organization goal of Federal Inland Revenue Service, FCT, Abuja, Nigeria. The study employed survey research design. The target Population for this study comprised of 501 staff of Federal Inland Revenue Service, Abuja. The data collected was analysed using multiple regression. The outcome of the study indicates that training program, reward system as well as work environment has a positive and significant impact on organization goal of Federal Inland Revenue Service, FCT, Abuja, Nigeria. That is, training programs, the reward system, and a conducive working environment play crucial roles in enabling the Federal Inland Revenue Service (FIRS) to retain its best employees. It is therefore recommended that Federal Inland Revenue Service (FIRS) should institutionalize continuous professional development programs and align reward systems with employee performance metrics to foster a supportive work environment, enhance job satisfaction, and improve employee retention rates.