A influência do estilo de liderança nos resultados com pacientes, profissionais e instituições

Abstract

Objective: to investigate, in the literature, evidence on the influence of different styles of leadership on results with patients, professionals and institutions. Method: integrative review of the literature on the portals Virtual Health Library (VHL) and Pubmed and databases Scopus, CINAHL and Embase, using the following descriptors: "leadership", "nursing", "patient safety", “burnout, professional”, "absenteeism" and "personnel turnover" in original articles. Results: 26 publications were included, of which 14 were related to patient outcomes (patient safety), ten related to professionals (burnout) and four to the institution (rotation). Regarding the patients, the leadership style that contributed the most to the favorable results was the transformational, followed by situational, ethical, clinical and coaching. Regarding the development of burnout, the leadership that contributed the most to the reduction of the level of the syndrome was the authentic one, followed by the transformational one and, as far as the intention to leave the job, the authentic one, followed by the transformational leadership were the ones that contributed the most to diminish this intention. In this item, abusive leadership contributed to the desire of professionals to quit their jobs. Conclusion: transformational and authentic leaderships were the ones that most influenced the positive results with patients, professionals and institutions.