What they never told you about vendors in library school

Abstract

This strategy session about the vendor/library working relationship was given by three panel members with a variety of experiences and offering viewpoints of both vendors and librarians. The needs and goals of each partner in this working relationship were discussed so that both librarians and vendors can appreciate the others' needs and goals, as well as be aware of unrealistic demands or damaging behaviors of their own. Keeping these in mind, a mutually beneficial and productive business relationship can be developed in which vendors and libraries partner to provide the best services to the library user. © The North American Serials Interest Group, Inc.