Effect Implementation of Information Technology Software on Improving Performance Capacity Academic and Non Academic Service Sunan Ampel Islamic University of Surabaya

Abstract

This research was conducted to examine the effect of applying information technology software to increase the capacity of academic and non-academic performance at the Sunan Ampel State Islamic University in Surabaya as a work support tool. The aim is to apply a software that is able to identify the needs of increasing performance capacity at Sunan Ampel State Islamic University in Surabaya, both academic and non-academic, so that systematic control and evaluation of all academic and non-academic operations can be carried out. The research respondents were 60 students and employees from the Faculty of Science and Technology of the Sunan Ampel State Islamic University in Surabaya. This research uses a quantitative approach with the analysis technique used is path analysis with SmartPLS software-based data processing and the overall results support the hypothesis. Based on the results of the study stated that Information Technology has a positive and significant effect on performance, Information Technology has a positive and significant effect on academic services, Information Technology has a positive and significant effect on non-academic services, but performance has no effect on academic and non-academic services. The conclusion of the research is the influence of the application of information technology software can improve academic and non-academic performance and services at the Sunan Ampel State Islamic University of Surabaya