Collaboration Among Agents of a Human System to Create Distributed Value

Abstract

Purpose: This article presents a model that the author calls the Collaborative Enterprise (CE). It serves as a general framework for thinking about all collaborations. Distinguishing feature: The CE focuses first on the purpose of a collaboration, and it then turns to participants, resources and capabilities, and processes. It illustrates the relevance of the model with three mini-case studies. Model type: The model is developed via schematic diagrams and narrative explanation. Model components: The CE posits four generic agents that collectively leverage resources and capabilities as they engage in a structured series of processes. Model attributes: The CE illustrates combinations of self-organization and hierarchy among agent types and emphasizes key processes in a collaboration. Literature: Literature from business strategy; organizational theory; and basic systems theory, including complex adaptive systems, inform the CE. Key insights: The purpose of the CE is to create distributed value by launching initiatives in functional arenas to shape the determinants of high-level goals. Implications: Success in creating distributed value is possible but challenging.