An Exploratory Study on Mental Health and Burnout in Social Care Workers of an Emergency Shelter for Homeless Population during the COVID-19 Pandemic

Abstract

The aim of the current research is trying to fill in the gap that exists in regard with the lack of knowledge about the psychological status of social care professionals who worked in an emergency social service for homeless people during the COVID-19 pandemic. This study measured work sastisfaction, burnout, fatigue, depression, and anxiety symptoms in a sample of 44 Spanish social care professionals who worked in the IFEMA Pabellón 14 Social Emergency Centre for Homeless People in Madrid, Spain. The study was carried out in four measurement moments (between April and May), and results showed that, overall, workers displayed good levels of psychological adaptation to their workplace during the two months and a half that the emergency centre was running, in spite of all the uncertainty and risks existing throughout that time.