Collaborative event management in supply chains: An agent-based approach

Abstract

The development of integrated supply chains and the use of inter-organizational information systems have increased business interdependencies. Thus, the ability to deal quickly and seamlessly with everyday unplanned events is critical to maintain the overall performance of the supply chain. In order to develop tools to promote the collaborative management of such events, agent-based technology takes advantage of agents' ability to make autonomous decisions in a distributed context. Collaborative Event Management (CEM) is an approach designed to improve agility in a context where planning decisions are supported by a distributed advanced planning system (d-APS). This paper proposes an agent model geared with tools to collaboratively plan operations to deal with unplanned events. © 2006 International Federation for Information Processing.