Workspace layouts for communication quality in Scrum teams

Abstract

Purpose of study to show the influence of workspace design on the quality of communication, especially on the Scrum team. The motivation is to find out the effect of changes in layout of the workspace on the quality of communication. Communication quality is an important concern about the performance of software development in the Scrum team. Problem: How does the layout change affect the Scrum team's workspace on the quality of communication between members on a team; team members with other teams, and differences in the effect of changing layouts with old layouts. Methodology: Research steps use Participatory Action Research (PAR). This method has four main steps, namely planning; acting; observing; and reflecting. Data retrieval uses survey method by distributing questionnaires, conducting daily observations, and Forum Group Discussion (FGD). Findings: The Development Team Cell (DTC) workspace model is better than the Conference Cell (CC) model. This finding strengthens the previous research conducted by Scott and Pawel Role. Conclusion: There are three conclusions. a) changes in layout can improve the quality of individual communication. b) changes in layout have a positive effect on the quality of communication between team members and outside parties. c) changes in layout have a positive effect on team members' understanding of the work and methods used.