Dynamic establishment of weight of enterprise's internal function based on AHP and QFD

Abstract

Modern enterprise management strives to become effective and pragmatic, usually, KPI is the most essential key indicator for the enterprise examination department. However, because the supporting and bearing roles of KPI for different departments are different, no a rather scientific quantification for the weight between them is available, unbalanced examination weights between indicators and departments usually exists. Here, it is with balanced score card to breakdown enterprise's key tasks, card the performance indicators supporting enterprise's key tasks, and utilize AHP and QFD method to dynamically establish a standard for measuring each department's indicators so as to provide a basis for enterprise's scientific examination.