Shaping Brand Loyalty through Social Media Influencers: The Mediating Role of Follower Engagement and Social Attractiveness

Abstract

The study seeks to redefine current theoretical frameworks and provide practical insights for marketers by investigating the mediating role of followers’ engagement (FE) and social attractiveness (SA) and the moderating influence of parasocial interactions. The present study utilized a quantitative research methodology. The researchers employed the Smart PLS 4 structural equation modeling (SEM) technique to analyze the data. The data was obtained from the participants using the convenience sampling technique. This study’s findings reveal that the sole influence of social media influencers’ homophily on brand loyalty was insignificant; the presence of a substantial mediator, namely consumer engagement, suggests that engagement plays a role in channeling the impact of homophily on brand loyalty