Predictors of patient-centered care provision among nurses in acute care setting

Abstract

Aim: The study was conducted to assess the predictors of patient-centred care provision among nurses working in an acute care setting. We hypothesized that higher structural empowerment and compassion satisfaction and lower burnout would predict the provision of patient-centred care. Background: Patient-centred care is a crucial aspect of quality health care and the heart of nursing care. Although previous studies have highlighted some determinants of patient-centred care provision among nurses, there remains a gap in understanding the factors that predict the provision of patient-centred care. Methods: A cross-sectional predictive design was used. Through random sampling, 255 nurses were recruited from five hospitals providing acute care services in Saudi Arabia. Results: Multiple linear regression revealed that compassion satisfaction (β = 0.260 [95% CI: 0.201–0.645]), burnout (β = −0.266 [95% CI: −0.998 to −0.403]) and structural empowerment (β = 0.273 [95% CI: 0.462–1.427]) jointly explained significant variance (27.5%) in the provision of patient-centred care by nurses. Conclusions: The study findings reveal that lower burnout, higher compassion satisfaction and structural empowerment increase nurses' provision of patient-centred care. Implications for Nursing Management: Leadership and managerial strategies that not only address compassion satisfaction and burnout but also empower nurses are crucial for the provision of patient-centred care by nurses.