Human factors design criteria in man-computer interaction

Abstract

The need for better understanding of human behavior in the Management Information Systems (MIS) environment has been recognized. One method of examining this behavior is to describe man as an information processor and focus on his ability to store, retrieve and utilize information. The use of design criteria which explicitly recognize man's limitations in these areas can enhance overall system performance. Consideration of several criteria to be used in the design of interactive languages is given. Finally, the hypothesis that with an interactive system "perceived" response time is more important than actual response time is presented. Results of preliminary experiments are included.