Objectives: The purpose of this article is to analyze the SME-family businesses organizational behavior in the city of Maracaibo. Materials and Methods: The research type was descriptive, with no experimental, transectional, field design. The population consisted of eleven (11) managers and seventy-five (75) employees. The information was collected with a questionnaire with forty-two (42) reagents, validated by experts and with an Alfa Cronbach reliability of 0.826. The results analysis was descriptive with arithmetic frequencies distribution and means percentage. Results: The organizational behavior within the SME-Familiar companies is not adequate, characterized by a bureaucratic design, with a centralized authority, making it difficult to develop innovative activities that favor a work environment oriented towards the organizational objectives achievement. Application/Improvements: To improve the situation observed through the adoption of an organizational matrix-type design oriented to the authority decentralization, thereby improving the personnel supervision and the organizational objectives achievement.
CITATION STYLE
Pasquale Raspa, D., Danny Daniel, L. J., & Fabio Orlando, M. C. (2018). Organizational Behavior in SME-Family Companies in the City of Maracaibo, Venezuela. Indian Journal of Science and Technology, 11(43), 1–6. https://doi.org/10.17485/ijst/2018/v11i43/134062
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