Sustainability in Supply Chain Management: A Case Study of the Indian Retailing Industry †

Abstract

This study aims to identify the sustainability programs introduced in their supply chains by the Indian retailing (FMCG and Pharma) sector and the various problems encountered in managing their supply chains. The researchers collected the opinions of 200 companies from the FMCG and pharma sectors after checking the questionnaire’s internal consistency and validity using Cronbach’s α and Kaiser–Meyer–Olkin (KMO) tests. After data collection, the data were summarized, coded, and controlled using R Studio and Microsoft Excel. The hypotheses were analyzed using the Kruskal–Wallis (K-W) hypothesis technique. Manufacturers emphasized that their supply chains impact toxic waste and pollution, that wholesalers and retailers are highly influenced by poor cost control and management, that there is a difficulty in forecasting demand, and that there are supply related problems.