Library Computer Workstations for Inclusive College Student Populations

Abstract

Most academic library computer workstations comply with basic accessibility guidelines; however, very few are designed for all users. Technology that enables differently-abled individuals to access library materials exists. The research within this article explores the reasons why academic libraries may or may not choose to incorporate these technologies into their facilities. The author created a “Universal Access Workstation” (UAW), a workstation that incorporates assistive and adaptive technology, which enables equitable access to information for patrons with and without disabilities. This study addresses the lack of UAW technology in academic libraries when inclusivity is not only broadly accepted, but enthusiastically embraced by institutions of higher learning. The literature review addresses Universal Design and the UAW, and how effectively librarians have progressed from the Americans with Disabilities Act of 1991 (ADA) as a minimal standard to Universal Design and Universal Design for Learning (UDL) as a framework. Empirical evidence was collected in an online survey which included questions that addressed academic librarians’ attitudes and opinions regarding the UAW and Universal Design in academic libraries. The study reinforces that the social construct of disability is determined, in part, by the facilities which we design. The article also reveals evidence which indicates that there may be a positive trend toward acceptance of Universal Design in library technology, acceptance which should lead a paradigm shift away from the social construct of disability. This research concludes that libraries incorporating a UAW into their facility promote equitable access to information for all users and enable everyone to participate in the learning process.