Identification of Causes of Conflicts and Disputes in Construction Industry

Abstract

In construction industry number of participants from various professions having with different levels of knowledge and talents are involved and the conflicts are unavoidable. Conflicts and disputes are the major factor that will lead the projects to be unsuccessful. Thus it is necessary to identify the causes of conflicts and disputes to complete the project on estimated time, budget and quality. The main aim of the project is to identify and analyze the main causes of conflicts and disputes in construction projects. In order to attain the aim, a literature review was conducted to identify the factors causing conflicts and disputes. The factors identified were categorized into eight and the main causes of conflicts and disputes were determined. Finally analysis were conducted to rank the major factors causing conflicts and disputes in construction industry.