Critical Succsess Factors Decision Support System for SME

Abstract

Decision support system is part of information system to support decision making. This research purpose to identify the critical factors influence the successful implementation of decision support systems in SMEs.The purpose of this paper is also to analyze the part of decision support systems in SMEs to see the optimization of decision support system development. This research uses a methodology by identifying systematic literature from several sources from 2006 to 2019. The study found 42 articles relating to decision support systems and SMEs. The results of this research are the critical success factors of decision support system implementation in SMEs.