Abstract
Artificial Intelligence has the potential to improve human decisions in complex environments, but its effectiveness can remain limited if humans hold context-specific private information. Using the empirical example of antibiotic prescribing for urinary tract infections, we show that full automation of prescribing fails to improve on physician decisions. Instead, optimally delegating a share of decisions to physicians, where they possess private diagnostic information, effectively utilizes the complementarity between algorithmic and human decisions. Combining physician and algorithmic decisions can achieve a reduction in inefficient overprescribing of antibiotics by 20.3 percent.
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Ribers, M. A., & Ullrich, H. (2024). Complementarities between algorithmic and human decision-making: The case of antibiotic prescribing. Quantitative Marketing and Economics, 22(4), 445–483. https://doi.org/10.1007/s11129-024-09284-1
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