Quality Analysis of University Websites from Usability Side with Multicriteria Decision Analysis Method

Abstract

This research aims to (1) evaluate the usability performance of university website in Indonesia, and to (2) rank university websites in indonesia based on usability performance. The result of this research will be presented in the form of ranking using VIKOR method. Object of this research are 30 university websites in Indonesia. Data were collected 15 times during 3 months by using website tools and then calculated to get rating result. Rating result are processed using Entropy Method to get weightage value and VIKOR Method to know the ranking of university websites in Indonesia. The result of this research are: (1) usability performance of university website in Indonesia if viewed from load time and markup validation are bad, but if viewed from response time and broken link are good, and (2) The ranked result showed that website belong to Universitas Sriwijaya has the highest rank with Q score is 0.03 whereas website belong to Universitas Pendidikan Indonesia has the lowest rank of Q with score is 0.540.