The mediation effect of group innovative performance on the relationship between conflict management strategies and project conflict manifestations within engineering and IT Firms in the UAE

Abstract

As organizations become dynamic in nature, managers find it challenging sustaining organization’s viability. Little literature exists in the area of the positive net effect of effective conflict management. The current study aims to examine the mediation effect of group innovative performance on the relationship between conflict management strategies and project conflict manifestation within IT firms in the United Arab Emirates. Data was collected with the help of survey questionnaire administered through online platform using five likert scale and PLS (Partial Least Squares) SEM-VB (Structural Equation Modelling-Variance Based) was employed to assess the research model by utilising the software SmartPLS 3.0. The finding of this study has confirmed the mediation effect of group innovative performance on the relation between conflict management and the manifestation of project conflict in addition to the direct effect. Moreover, conflict management strategies had a positive effect on the innovative performance in a group, while a negative impact was revealed on the project conflict manifestation from the group innovative performance. At the end, results added to the body of knowledge, moreover give insights to the managers how to control the project conflicts manifestations.