Análisis comparativo de modelos de madurez en inteligencia de negocio

Abstract

Several maturity models have risen in the area of Business Intelligence (BI), with different origins and purposes. Within this diversity, there is currently no quantitative and/or qualitative comparison of them that give arguments to select and use one of them as reference in improving BI maturity for an organization. In this paper the method of study of similarities and standards (MESME) and the technique of data envelopment analysis (DEA) to characterize and compare a set of maturity models in selected BI applies. With the application of the method MESME identified and compared the similarities between the different models of BI maturity. On other side, with the implementation of the DEA technique, a quantitative characterization of the ability of different models in a given phase was obtained to transform inputs into outputs, at different levels of maturity for a set of models analyzed. The result of this research was to obtain a quantitative and qualitative comparison of a set of BI maturity models. This will allow selecting one of them as a basis for example for the development of a methodological guide focused on implementing improvements in BI maturity for an organization.