The Impact of E-Human Resources Management on the Organizational Success of Telecommunications Companies Operating in Jordan

Abstract

This study's objective was to evaluate the impact of electronic human resource management with its dimensions (e-recruitment, e-training, e-performance evaluation, and e-compensation) on organizational success with its combined dimensions (organizational readiness, survival, and growth) in Jordanian telecom companies. The study employed a descriptive-analytical approach, and the study population included all employees of Jordanian telecommunications companies Orange, Umniah, and Zain. From the 433 upper and middle administrative levels, a proportional stratified sample of 2019 employees was drawn. Significant findings include the existence of high levels in all dimensions of electronic human resources management, a high level of organizational success among Jordanian telecommunications firms, and a statistically significant effect of all dimensions of electronic human resources management on organizational success. In order to achieve a high level of organizational success, boost efficiency and effectiveness, and gain a competitive advantage, the study recommends that telecom companies operating in Jordan continue to enhance the dimensions of electronic human resource management by assisting them in understanding its significance. Keywords: Electronic human resource management, organizational success, Telecom companies operating in Jordan