Information support of a quality management system in the context of digitalization of business processes

Abstract

In conditions of improving production processes, the organization and implementation of a quality management system is one of the most important issues in the management system of individual business processes and the organization as a whole. The formation and implementation of control over the organization of production, product quality, labor protection and other business processes and management objects is carried out in accordance with the accumulated theoretical, methodological and practical experience. However, at present, in the conditions of intensive development of technologies that allow us to move to a qualitatively new level of production, traditionally established approaches to managing business processes are losing their relevance and require additions, including in terms of enhancing the automation of information support for the quality management system. Therefore, as part of this study, it is proposed to pay attention to the development of tools of intelligent quality management systems in terms of performing control and analytical tasks.