Online Collaboration Applications Evaluated Based on Ease of Use

Abstract

Many online applications promise to unlock the power of collaborative work by connecting people from around the world. Finding an app that is appropriate for a task and easy to use, however, can be difficult. In this study, we evaluated 20 popular apps according to the basic work functions they accomplish (e.g., sharing files) and their adherence to the classic usability standards outlined by Nielsen and Molich. The results can help teams find apps that perform functions that are necessary for their tasks and ensure that the selected app is the best option for the team's productivity.