Anteseden Kepuasan Kerja dan Hubungan Kepusan Kerja dengan Loyalitas Karyawan (Studi pada Mitra PT. Gojek Indonesia di Surakarta)

Abstract

The purpose of this study is to examine the relation of the antecedents job satisfaction and the relation of the job satisfaction with job loyalty. Specifically this research was done to the gojek partner in the region of Surakarta. Data in this study were collected through questionnaires distributed to respondents. The number of samples in this study is 125. Sampling technique used is purposive sampling. Method used in this study is Structural Equation Model (SEM).  The test conducted are instrument test, model fit test, hypothesis test, and moderation effect test. The instrument used in this study is SmartPLS 3. The result of this study indicate that the antecedents of satisfaction are empowerment and participation, working condition, reward and recognition, teamwork, training and development have a positive relation on job satisfaction, and then job satisfaction is positively related to the job loyalty.