Product-Service System : Current Status and Research Issues

Abstract

Product-service system (PSS) is a novel type of business model integrating products and services in a single system. It provides a strategic alternative to product-oriented economic growth and price-based competition in the global market. This paper first reviews the current status of PSS, including its concept, characteristics, benefits, and cases. This paper then reviews the existing literature and identifies major research issues for three main phases of a PSS development lifecycle, namely, PSS design, PSS evaluation, and PSS operation. This research is expected to contribute to promoting awareness and improving understanding of PSS in our society and planning of future research in this field.