Knowledge Performance as an Arbitrator between the Relationship of Organizational Commitment and Productivity

Abstract

In this article, an attempt is made to explore if the knowledge performance (KP) mediates the commitment of the employees and perceived productivity of the firm in the Indian context. This research study employed a quantitative method using a cross-sectional survey design to seek the correlation among the organizational commitment (OC), KP and productivity of the employees. A non-probability convenience sample was obtained from this population group and was based on accessibility. The following research study examined whether KP mediates the relationship between OC and productivity. Generalization of this study’s results to circumstances in other countries may not be possible because the target population was employees in Indian corporations. The study can be helpful in addressing the gap of empirical analysis in relation with KP and job-related outputs in managerial context in the Indian service sector corporations.