Enterprise applications can be both feature rich and easy to use

Abstract

Feature At A Glance: In this article, I review the procedures and techniques used to significantly improve the ease of use of enterprise software applications in the framework of a medium-size company with limited resources. The achievements and lessons learned from applying these techniques to the development process are presented. Then several examples of screens before and after implementing the user-centered design approach and user and market reaction to this achievement are provided. Copyright 2011 by Human Factors and Ergonomics Society, All rights reserved.