Abstract
The value added contribution of this article is twofold. Firstly, this article advocates that Board members, Directors and Managers must have a clear understanding that the mental models of employees and themselves influence the effectiveness of strategies implemented within an effective Corporate Governance (CG) and Corporate Social Responsibility (CSR) framework. Secondly, this article uses data collected and findings from participants in Australia and South Africa regarding the factors (from their mental model) that retain them in their organisation as one example of how Board members, Directors and Managers could explore the mental models of their employees regarding retention and then develop strategies (within a CSR framework) based on a solid CG foundation.
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CITATION STYLE
Naude, M. (2009). Corporate governance, CSR and using mental models in employee retention. Corporate Ownership and Control, 7(1 A), 73–83. https://doi.org/10.22495/cocv7i1p7
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