Impacts of COVID-19 Pandemic for Software Development in Nordic Companies – Agility Helps to Respond

Abstract

In 2020, the global COVID-19 pandemic affected almost every company in some way also in the Nordic countries. Depending on the different industry sectors of the companies, the impacts have varied from minor risks to severe disruptions but also even booming businesses. In all, agility and resilience have been required to continue and even to survive. In 2018, we started conducting large-scale agile surveys in Finland and Sweden. For the 2020 survey round, we included questions about the current pandemic situation impacts and how agility has helped to respond. The respondents represented software professionals from different industries, not limited to information and communication technology (ICT) companies. The results indicate that although the perceived impacts have mostly been negative (53%), it is not all so. One-third (33%) reported positive impacts such as increased business and better well-being. The majority (55%) of the responses indicated that agility has helped to respond to the pandemic situation. Remarkably, 59% reported that their companies have improved agility during the past year. Improved agility appears to be positively related to the ability to respond to the pandemic. We did not discover significant differences between the Finnish and Swedish respondent cohorts.