WHAT CAN NURSES DO TO IMPLEMENT LEAN HOSPITALS?

Abstract

Background: Lean hospital is a very rational hospital management practice to be run to provide effective and efficient services for patients. Nurses have a major role to play in the application the lean hospital. Purpose: The aim of this study is to explore the factors that need to be implemented by nurses in lean hospial. Method: Qualitative research with data collection techniques of deep interview was done. The Focus Group Discussion (FGD) was on five informant who is a nurse manager at a private hospital in Indonesia. Five Informants (I) were selected by purposive sampling. Results: The study results found three themes that nurses can do to be able to apply lean hospitals in the nursing field, namely: 1) managerial work processes; 2) fulfillment of nursing work facilities and infrastructure; and 3) to work effectively and efficiently. Conclusion: Lean hospitals can be implemented by nurses to be able to make nursing services in hospitals more effective and efficient by reducing managerial arrangements, and reducing patient waiting time for services.