Use of Photovoice to engage stakeholders in planning for patient-centered outcomes research

Abstract

Background: Research is needed to inform patient and provider decisions about how to best care for patients who go to the emergency department with complaints of chest pain when their symptoms are due to anxiety rather than a heart problem. However, this research may not be a high priority due, in part, to a lack of awareness for the severity of anxiety symptoms and the impact of anxiety on peoples' daily lives. In this commentary article, we highlight the use of Photovoice as a unique method to share patients' lived experience of anxiety with providers, researchers, and health system leaders. Main text: A brief background on Photovoice methods, the process of patient partner involvement in Photovoice, and the project's Photovoice results (posters, photos and captions) is presented. Conclusion: Photovoice achieved its intended effects of increasing awareness of all stakeholders about the burden of anxiety in patients' lives and the imperative of improving emergency department care for anxiety. This resulted in increased participation in a multi-stakeholder research partnership, critical health system support that included costs to the health system associated with implementing interventions to be tested, and submission of a patient-centered outcomes research proposal that is currently under review. In addition, Photovoice had positive benefits for participants including a therapeutic effect, may have increased group cohesion, and empowerment of patients as partners in the research process.