Synergistic Impact of Total Quality Management and Total Productive Maintenance on Manufacturing Performance

Abstract

Objective: To study the impact of synergistic application of TQM and TPM on manufacturing performance of an organization. Method: In the present work, six parameters (productivity, quality, cost, delivery, safety, morale) of manufacturing performance have been identified and attempt has been made to devise a correlation between these parameters when these two business activities are applied synergistically. This study has been done on the basis of implementation of TPM and TQM in Mahindra and Mahindra, Swaraj Division, SAS Nagar. Findings: It has been concluded that less visible improvement in manufacturing performance is achieved when TPM approach is implemented individually but substantial results become visible when it is implemented in association with TQM. In fact, TPM and TQM models extend over each other’s domain for building structure of product quality. Improvement: Order of manufacturing performance parameters should be prioritized for every company.