Pharmacists’ Perceptions About the Effect of Work Environment Factors on Patient Safety in Large-Chain Retail Pharmacies

Abstract

This commentary evaluates large-chain retail pharmacists’ perceptions on their work environment factors’ effects on patient safety from the July 2020 survey conducted by the Ohio Board of Pharmacy. Respondents rated 7 questions using a 5-point Likert scale to rate how they perceive work environment factors in large-chain retail pharmacies influence patient safety. Weighted average, weighted sums, and weighted total scores were calculated to determine if pharmacists’ perceptions were positive or negative. Low scores indicated pharmacists’ negative perceptions. Work factors in large-chain retail pharmacies need to change to improve pharmacists’ perception about work environment factors on patient safety.