How Social Media Influencers Drive Purchase Intentions: A Stimulus-Organism-Response Analysis of Vietnamese Consumers’ Psychological Responses

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Abstract

Purpose: This study investigates how exposure to social media influencers affects Vietnamese consumers' purchase intentions through key psychological mediators within the Stimulus–Organism–Response (S-O-R) framework. Design/methodology/approach: Data were collected via a structured survey from 406 Vietnamese social media users and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The model tested the mediating roles of desire to mimic, materialism, fear of missing out (FOMO), and social comparison. Findings: All proposed hypotheses were supported. Influencer exposure significantly influences purchase intention directly (β = 0.400) and indirectly through psychological mediators. FOMO mediates the relationship between social comparison and materialism (β = 0.027), while materialism partially mediates the effect of desire to mimic on purchase intention (β = 0.050). Practical implications: Marketers should design FOMO-driven and lifestyle-centric influencer content to stimulate consumer engagement and drive purchase behavior. The findings suggest that both direct imitation and materialistic aspirations underlie consumer responses to influencer content. Originality/value: This is among the first studies to integrate the S-O-R framework into influencer marketing research in Vietnam. It uncovers novel mediation pathways and contributes to cross-cultural understanding of digital consumer psychology.

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APA

Sinh, N. H., & Kiet, N. T. (2025). How Social Media Influencers Drive Purchase Intentions: A Stimulus-Organism-Response Analysis of Vietnamese Consumers’ Psychological Responses. Journal of Logistics, Informatics and Service Science, 12(4), 58–74. https://doi.org/10.33168/JLISS.2025.0404

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