Adoção da Web 2.0 em bibliotecas de universidades públicas espanholas: perspectivas de interaçãodo bibliotecário com as redes sociais-relato de pesquisa

Abstract

The rise of the Social Web has provided a virtual space for patron participation thus, cases of adoption of social networks have been observed in the Spanish university libraries since 2005 when it published the first scientific papers to follow this movement. Considering the universe of public university libraries in Spain this paper was performed an exploratory research to know the real situation of the model of presence of these libraries in social networks Facebook and Twitter present in this space. This paper investigates a model considering adoption of social networking aspects that involve the creation of profiles for libraries, publishing content, interaction with users, user generated content, establishing rules of use and style, and measurement and evaluation of social indicators to support the management of university libraries in this type of technological project. Although the survey finds that adoption of social media in University Libraries in Spain shows that there is still a need to provide a user experience that is to afford their participation through comments and other actions that promote the interaction with the librarian.